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Answered: Screen goes black momentarily then comes back on a .. Sky Community

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Discussion topic: Screen goes black momentarily then comes back on after a serving of two

It does not happen when using any other input, only with Sky Q. I assume it loses signal, then regains it. I pay for multi starzino room and Sky Go is a big part of how I use my expensive Sky subscription and all I get is a fob off.
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  • Dear Inra,Thank you for sharing your review and for choosing to spend your time on our platform.
  • I have moments of black screen and sound can also dip at times
  • I have had an engineer  out from sky direct and he says it is  my
  • We’re thrilled to hear that you enjoyed the live games and felt the positive atmosphere created by our dealers.
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After removing sky go and citrix workspace and reboot and reinstall of Sky go then worked perfectly. @Mickey-Padge I was contacted by a member of the Sky team who walked me through it. Click the comment button to sign-in or sign-up. Once you’ve signed in, you’ll then be given the option to enter a unique code to link your account with. Once this is completed, you’ll then be presented with the sign in screen.

Been playing here for a short time and…

I have had the same issue and followed your instructions but the app still does not work. Reboot your PC and then download and install the Sky Go app again. I have trying uninstalling the app but not the hidden folders and files part. What have you tried, have you tried uninstalling the app and the hidden files and folders it uses ?
Ensuring clear and helpful support is something we take pride in, and it’s wonderful to know it made a positive impression on you.We look forward to providing you with many more smooth and fun experiences on our platform.Best regards,Starzino Casino Team We appreciate your thoughtful and balanced feedback, as it helps us better understand how our services are perceived by our players.We are glad to hear that the range of games has met your expectations and that the payments you have tested were processed smoothly. Our team is continuously working to optimize performance and ensure a seamless experience across all games.We appreciate your feedback, as it helps us identify areas for improvement and maintain a high-quality gaming environment.

  • When this happens I get them to change the box out and everything works again for a while until needing to change it again.
  • Btw sky, I also paid to remove ads but uou don’t remove do you?
  • You don’t pay to remove ads.
  • Dear Mustafa Deveci,Thank you for your enthusiastic feedback.
  • Your input helps us improve, and we’re grateful for it.We hope you continue to enjoy our live games and all the other features we offer.Best regards,Starzino Casino Team
  • Sky Technical support are no help, they don’t have a clue.

Re: Screen goes black momentarily then comes back on after a serving of two

If so, Sky’s policy is to require payment before you can be put through to an adviser. I am looking to join sky for broadband and TV but the options are bewildering to me.  I’d like to speak to a real person at sky on the phone for some help in choosing the best package for me but can’t find a telephone number. Also have Citrix but need this for work so it’s not really acceptable to just say uninstall every time you want to watch something!! Having the same issue and have literally just switched to sky. I checked, I don’ have that other app. Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
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Sky Technical support are no help, they don’t have a clue. I had done everything, and I have just gone through the whole thing again,  but still I only get the app window to pop up and say looking for update and then close down on me, so th all is still not working. I have tried installing and uninstalling a number of times, cleared the junk, emptied the recycle bin… I have deleted and installed the app, I have deleted the app and waited over night and it still just opens, looks for updates and closes down.

Been playing for about a week

I’ve also been with sky a number of years but this is ruining viewing for me I have moments of black screen and sound can also dip at times Have checked and swapped HDMI’s, tried different inputs on tv also which work with alternatives Anyone else at the end of their tether with sky

When this happens I get them to change the box out and everything works again for a while until needing to change it again. However it nows that the likes of Disney, Netflix and Prime apps are only showing as HD and not 4K on the programs/films. Yeah I would suspect cable every time with a problem like that. If it happens with the new box then suspicion shifts to cabling or TV.
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